Shipping &

Delivery Policy

We ensure your chosen gemstone arrives safely and securely at your doorstep. We offer a variety of shipping options to suit your needs and budget, with estimated delivery timeframes clearly outlined. Tracking allows you to monitor your gem's journey every step of the way. We use high-quality, tamper-evident packaging materials and prioritize eco-friendly practices whenever possible. Transparent shipping costs are calculated based on your destination. We usually ship orders within 48 hours. You should receive them within 3-7 working days.

If your order experienced problems with shipping or delivery, please reach out via website or email regarding any assistance you require within 30 days of your order’s purchase date

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Trusted Payment

& Security

Your security is our top priority. We utilize a method that suits your needs along with maintaining industry-standard security measures to protect your personal and financial information. We utilize trusted payment gateways like Stripe to process your online payments securely. During checkout, you'll be redirected to their secure platform to enter your payment details, ensuring your information is never stored on our servers and protected by encryption.

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Test Based

Authenticity &

Gem Insurance

We are dedicated to providing you with genuine, high-quality gemstones. Each gem comes with a detailed internal certificate from a trusted partner gemologist, verifying authenticity, cut, clarity, carat weight, and origin. For added assurance, we offer the option to obtain additional gemological testing reports from independent labs at your cost. We also partner with a reputable provider to offer optional gem insurance during checkout, protecting your investment against loss or damage during shipping.

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