Return Policy

1. Return Eligibility:

• Returns are accepted within [X days] of delivery, provided the item is unused, in its original condition, and includes original packaging and proof of purchase.

2. Non-Returnable Items:

• Custom-made, personalized, engraved, or resized jewelry, as well as earrings, are non-returnable.

3. Defective or Damaged Items:

• Notify us within [X days] of receipt for items that arrive damaged or defective, along with proof (e.g., photos).

4. Refund Process:

• Refunds are issued to the original payment method after inspection, typically within [X days] of receiving the returned item.

5. Quality Inspection:

• All returned items will undergo inspection. Items showing wear, damage, or tampering will not qualify for refunds or exchanges.

6. Exchange Policy:

• Exchanges are allowed within [X days] for eligible items, subject to stock availability.

7. Shipping Costs for Returns:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

8. Store Credit Option:

• Returns may also be processed as store credit, valid for [X months] for future purchases.

9. Contact for Returns:

• Initiate returns by contacting customer support at support@talossolutionsllc.com, providing order details and reason for return.

10. Final Decision:

• We reserve the right to accept or reject any return that does not meet the outlined criteria.